Why Quality Hosting Matters
Speed
Slow websites make people lose interest quickly regardless of the quality of the site.
Think about how you use tabs in your browser, you use them while you’re waiting for a site to load… If a site’s pages are loading instantly then customers aren’t getting distracted from the message your site has for them.
Latency – Australian Based Hosting
For people located in Australia, sites hosted outside of Australia often suffer poor performance due to an issue called latency. Latency is the time taken for a round trip of information over a specific distance; it cannot be reduced as it’s a limitation of the speed of light.
On a typical site with 15 resources required for the home page, an Australian based host might take less than half a second, compared to a page load that takes almost 5 seconds utilising US based hosting.
Server Performance
Another issue affecting the speed of your site is the performance of the server it is hosted on, and the amount of accounts on the same server. It’s important to select a quality business web hosting specialist who uses high end hardware and monitors the performance of each individual site, ensuring that it has sufficient resources to respond to client requests in a very timely manner.
Reliability
For many companies, the only interaction their customers and stakeholders have with them, is via their website.
Having a web host that doesn’t specialise in business web hosting, and doesn’t offer a SLA (Service Level Agreement) poses a serious risk to your business’ credibility. More information is available in the following section about the Hosting Environment offered by First Time Solutions.
Hosting Support
We tend to forget about support when everything is going great. However when you have an urgent enquiry, it suddenly becomes very important.
We offer phone and email support to all of our business hosting customers. This will connect you directly and promptly with not only knowledge Australian staff, but staff who are deeply familiar with your business and services with us.
We hope that your hosting experience with us is so seamless that you won’t have any need for support, but rest assured if you need us, we are there.